Enterprise Correspondence Management

Enterprise Correspondence Management


Timely response to incoming and outgoing correspondence is a crucial element of every business, but it’s chaotic in nature and multiple formats often turn correspondence management into a challenge.


Out Correspondence Management Solution (CMS) ensures seamless and cost-effective management of incoming and outgoing correspondence that helps organizations deliver great customer experience, ensuring process efficiencies and compliance : 


•Simple registration and correspondence management processes.
•Fully compliant with the highest information security standards.
•Integration with any system and SMS gateway.
•Smart documents search and retrieval by predefined criteria.
•Real time and historical tracking for correspondence processes.
•Availability of a mobile application supporting both Android and IOS allowing you to create, register, view, search, approve and sign correspondences.
•Support of e-signature and digital signature.
•Notification and alerts based on pre-defined business rules.
• Multi-language support including English & Arabic with the ability to add more whenever needed.
•Improved efficiency and productivity.
• Availability of statistical reports and interactive dashboards.

- Document Classifications

- Optimization

- Document Repository

- Improve reliability

- Communications

Enterprise Correspondence Management
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Current Customers

Our customers base is enormous due to our experience the professional support 24/7
Projects And Services

Projects And Services

We provide technology solutions based on customer needs
Worldwide Branches

Worldwide Branches

Our services available in more than 15 country

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Automobile Club Group (ACG)

Gopal Badenjarovitel, Vice President and Chief Information Security Officer, Auto Club Group
“We believe that customer experience and customer trust are key differentiating factors for a brand to achieve this customer experience; you need a strong digital identity management system as a…

San Diego State University

Kathleen Sullivan, Director of Voice Mail, San Diego State University
“With an average of 200,000 calls per week, we needed a system that could reliably handle this high volume of calls and provide a platform for growth. CX-E was the…
KEIT customer -Airlines Eurowings GmbH

Airlines Eurowings GmbH

Uwe Kolmitz, Chief Information Officer, Flight OPS, Eurowings
“With all features implemented and working as expected, the project was a huge success. In addition to OpenText Exceed TurboX and the support and knowledge of the OpenText staff, from…