Enterprise Correspondence Management
Timely response to incoming and outgoing correspondence is a crucial element of every business, but it’s chaotic in nature and multiple formats often turn correspondence management into a challenge.
Out Correspondence Management Solution (CMS) ensures seamless and cost-effective management of incoming and outgoing correspondence that helps organizations deliver great customer experience, ensuring process efficiencies and compliance :
•Simple registration and correspondence management processes.
•Fully compliant with the highest information security standards.
•Integration with any system and SMS gateway.
•Smart documents search and retrieval by predefined criteria.
•Real time and historical tracking for correspondence processes.
•Availability of a mobile application supporting both Android and IOS allowing you to create, register, view, search, approve and sign correspondences.
•Support of e-signature and digital signature.
•Notification and alerts based on pre-defined business rules.
• Multi-language support including English & Arabic with the ability to add more whenever needed.
•Improved efficiency and productivity.
• Availability of statistical reports and interactive dashboards.